Win-Win-Win for Cambodia

This is a groundbreaking initiative for Cambodia’s garment and footwear sector to support the industry and set a new standard for growth and sustainability.

For Workers

For the Industry

For Global Brands

A Groundbreaking
Collaboration

In a historic move, manufacturers, brands and trade unions have agreed on the first supply-chain supported collective bargaining agreements.

Through the ACT programme, they have jointly developed a supply chain industrial relations framework to improve wages, strengthen industrial relations, and foster a stable and competitive industry.

A Groundbreaking
Collaboration

In a historic move, manufacturers, brands and trade unions have agreed on the first supply-chain supported collective bargaining agreements.

Through the ACT programme, they have jointly developed a supply chain industrial relations framework to improve wages, strengthen industrial relations, and foster a stable and competitive industry.

Brand-Supported
Collective Bargaining Agreements

Groundbreaking Collaboration

Manufacturers, brands and trade unions jointly developed a model for strengthening the industry and setting new standards.

Supply Chain Industrial Relations

Jointly developed supply chain industrial relations bridge the gap between corporate social responsibility and buying - setting a new standard that benefits all parties involved.

Binding Brand
Agreements

Brands have signed enforceable agreements with commercial commitments on labour costs, sourcing volumes and support for skills training.

Collective Bargaining Agreements

Employers and Unions have established a template agreement to strengthen industrial peace, improve wages and support skills training.

ACT for Cambodia

By establishing this innovative supply chain framework, the industry in Cambodia is demonstrating global leadership and sets a new benchmark for other countries and industries.

Action, Collaboration, Transformation

Jointly setting a blue-print for industry transformation through Action, Collaboration, Transformation (ACT)

Supply Chain Industrial Relations: How does it work?

Supply chain complexities and entrenched competitive pressures have made voluntary initiatives and attempts by any single stakeholder to achieve sustained wage improvements ineffective and fundamentally limited. 

Employers, trade unions, and global brands in Cambodia are addressing these underlying supply chain dynamics through a groundbreaking new structure that strengthens the industry and sets a new standard for growth and sustainability.

This structure is built on two sets of agreements: 

  • Legally binding brand agreements between global brands and IndustriALL Global Union, where brands are committing to support collective bargaining agreements (CBAs) in their supply chains.

  • A Collective Bargaining Agreements (CBA) template developed by the Cambodian social partners, setting coherent wage and benefit standards for implementation at factory level.

“Based on more than 20 years of work in this industry, negotiations with manufacturers and suppliers alone have led to little success. That’s why this agreement between IndustriALL and brands is a major breakthrough—it enables collective bargaining and wage increases for workers.”

Athit Kong
President, Coalition of Cambodian Apparel Workers’ Democratic Union (C.CAWDU)

Binding Support Agreements:
What are the Benefits?

For the first time in the global garment sector, brands have signed legally binding agreements to support factories, workers, and wage improvements. These binding support agreements, shaped by trilateral negotiations between brands, employers and trade unions, ensure concrete support for the implementation of collective bargaining agreements in Cambodia. 

  • Country Sourcing Volumes that secure Cambodia’s place as a key sourcing destination and incentivise factories to sign CBAs. 

  • Integration of labour costs into purchasing prices, ensuring wage increases are fully reflected in brand costing structures.

  • A Skills and Training Fund, enabling factories with CBAs to provide paid training and skill development for workers funded by the signatory brands.

These brand commitments are monitored through external verification and annual third party reporting. They are enforceable through  binding arbitration at the International Court of Arbitration in The Hague. 

By aligning commercial and labour interests, these agreements establish a new model for supply chain industrial relations and set a blueprint for a win-win-win transformation of the industry.  

“IndustriALL is shifting from voluntary CSR to binding agreements to hold brands accountable. Low wages are a known supply chain risk—binding agreements are key to overcoming this.”

Christina Hajagos-Clausen
Director, Textile and Garment Industry, IndustriALL Global Union

“At the Platform Living Wages Financials, we see the ACT programme in Cambodia as part of an architectural shift to strengthen the voices of workers and create accountability within due diligence processes. For us as investors it is an important reassurance mechanism in the move away from voluntary mechanisms”.

Petter Forslund
Engagement Manager, AP2 | Management committee Member of the Platform Living Wage Financials

The following brands have each signed individual legally-binding agreements to support collectively bargained wages in Cambodia

  • Asos
  • C&A
  • H&M Group
  • New Look
  • Kmart Group
  • Lidl
  • Pentland Brands
  • Primark
  • PVH
  • Tchibo
  • Tesco

Additional brands have signed individual agreements without public communication to date. The programme is open to all brands sourcing from Cambodia. Global brands and retailers can choose to come on board either by becoming full ACT members, or through targeted engagement with the ACT Cambodia Programme to support the first brand-supported collectively bargained wage increases in the industry. Interested brands are invited to get in touch with the ACT secretariat.

Collective Bargaining Agreements: What are the Benefits for workers and employers?

The social partners in Cambodia – the Employers Association and the Trade Unions affiliated to IndustriALL Global Union – negotiated a template enabling standardised and brand-supported Collective Bargaining Agreements (CBAs) at factory level across the sector. By engaging global brands and CBA template for standardised CBAs at factory level, the social partners in Cambodia ensure the connection to the binding brand commitments. Consequently all factories adopting the template CBA benefit directly from the binding brand commitments.

Forming a foundation for sound industrial relations and stable workplaces, the standardised CBAs introduce new industry standards that complement national laws while securing brand support for wage developments that are transparent, accountable, and sustainable. This structure ensures real wage growth for Cambodian garment workers by providing predictable and reliable wage increases negotiated through social dialogue.

  • Guarantees on Freedom of Association
  • Wage Increases
  • Special Leave
  • Maternity Leave
  • Skills Development
  • Dispute Resolution Mechanism
  • Industrial Peace Clause

The CBA process is complementary to national minimum wage increases and builds on the minimum wage process. In line with the ILO recommendations, the CBA wage increases are not based on abstract benchmarks but are established through collective bargaining between the social partners to provide predictable and reliable real wage growth supported through the supply chains of global brands. 

By signing the CBA, factories can address the priorities of workers and employers with coherent standards that are complementary to existing national law and secure support through brand commitments. The brand commitments are designed to support labour cost increases through the CBA and the national minimum wage process.

“If living wages is a big apple, workers need a ladder to pick the apple. We are building that ladder. This is the first mechanism that includes buyers in the wage support structure. It is groundbreaking as no one has managed to set anything like this up before.”

Athit Kong
President, Coalition of Cambodian Apparel Workers’ Democratic Union (C.CAWDU)

“The CBA template brings real, tangible improvements to workers’ lives—benefits that we’ve never had before. In addition to meaningful wage increases, it introduces extended maternity and paternity leave, improved working conditions, and job security. Most importantly, it guarantees the protection of our right to freedom of association, which empowers workers to raise their voices without fear. This is not just a contract—it’s a foundation for dignity, respect, and a better future for all workers.”

Sam Sreymom
Secretary-General, Free Trade Union of Workers of the Kingdom of Cambodia (FTUWKC)

ACT for Cambodia: What’s in it for employers, workers and brands?

By establishing this innovative supply chain framework, the industry in Cambodia is demonstrating global leadership and sets a new benchmark for other countries and industries. The ACT Cambodia programme is a unique opportunity to  achieve win-win-win outcomes for manufacturers, workers and buyers.

  • The ACT programme represents the first mechanism that directly includes buyers in the wage support structure for Garment workers.  

     

  • This innovative approach addresses competitive pressures in the supply chain through social dialogue and legally binding accountability. 

     

  • The CBA and Binding Brand Agreements enhance transparency, accountability, and predictability in managing labour costs for manufacturers. 

     

  • They also enable manufacturers to uphold the highest standards in compliance with international due diligence regulation, further strengthening the reputation with global buyers.

     

  • The brand-supported CBA can ensure stable and productive supply chains, increase wages and benefits for workers while setting agreed mechanisms for dispute resolution and industrial peace.

“The industry once operated on a zero-sum logic.
The ACT approach has fostered a win-win-win.” 

Ken Loo
Secretary General, Textile, Apparel, Footwear & Travel Goods Association in Cambodia (TAFTAC)

Action, Collaboration, Transformation: A First-of-its-Kind Blueprint for Industry Change

By realising brand-supported collective bargaining agreements, the ACT programme in Cambodia is establishing a supply chain industrial relations framework that will become a blueprint for wage negotiations and wage-setting mechanisms in global supply chains. ACT (Action, Collaboration, Transformation) is an agreement between global brands and retailers and IndustriALL Global Union that combines purchasing practices commitments with an integrated industrial relations approach – making ACT uniquely placed to enable collaboration between manufacturers, brands and trade unions and drive transformation and built a future-proof  global garment textiles and footwear supply chains.

"The ILO development has been a big breakthrough this year, ACT has also been a big breakthrough and I think from other sectors there are many eyes on this model on how you create trust between partners but also through legally binding procedures and how that can help derisk the social dialogue process between the partners."

Allan Jorgensen, Head of the OECD Centre for Responsible Business Conduct

This website is using Cookies.

We use cookies to improve your experience, analyze website traffic, and serve content tailored to your interests. You can choose to accept or reject non-essential cookies.

By clicking “Accept All”, you agree to the use of all cookies.